AS ISO/IEC 20000.1-2013

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Adopts ISO/IEC 20000-1:2010 to provide standardization in the field of service management, and in particular, the requirements of a service management system (SMS).

Product Details

Edition:
2nd
Published:
01/01/2013
ISBN(s):
978174342612
Number of Pages:
26
File Size:
1 file , 1.1 MB
Product Code(s):
10103332, 10103351, 10103322
Note:
This product is unavailable in Ukraine, Russia, Belarus

AS ISO IEC 20000.1-2013

Click here to purchase
Adopts ISO/IEC 20000-1:2010 to provide standardization in the field of service management, and in particular, the requirements of a service management system (SMS).

Product Details

Edition:
1st
Published:
01/01/2013
ISBN(s):
978174342612
Number of Pages:
26
File Size:
1 file , 1.1 MB
Product Code(s):
10103332, 10103351, 10103322